Updated On: September 3, 2025
Global Getaway Services (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share information when you visit or use our services, based in Delhi, India.
1. Information We Collect
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Personal Information: Your name, contact details (email, phone number), address, travel preferences, booking history, and payment information.
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Identity & Verification Details: Documents like IDs or proof of address if required.
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Technical Data: Your IP address, browser type, device details, and site interaction logs (e.g., pages visited, time spent) for analytics and performance.
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Marketing Preferences: Your consent choices and communication preferences when you subscribe to offers or updates.
2. How We Collect Information
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Through forms completed on our website, calls or emails, booking dialogues, and onsite interactions.
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Via secure third-party services for identity checks, payments, or analytics.
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From publicly available sources as needed to enhance service personalisation.
3. Why We Use Your Information
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To deliver travel packages, manage bookings, and provide support—from planning to post-trip assistance.
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To verify identity and comply with regulatory obligations (e.g., anti-money laundering).
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To communicate updates, confirmations, or service-related messages.
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To send marketing, offers, and updates if you’ve opted in (with an option to opt out anytime).
4. Legal Basis for Processing
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Contractual Need: Processing is necessary to fulfil your bookings and service agreements.
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Legal Compliance: Required for regulatory and anti-fraud purposes.
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Legitimate Interests: Improving services, improving the user experience, and communicating essential updates.
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Consent: For marketing communications and cookies—where required, we’ll get your explicit consent.
5. Sharing Your Information
We may share information with:
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Authorised travel partners, hotels, airlines, and payment processors.
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Government bodies or financial institutions, when legally required.
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Service providers (tech hosts, analytics tools) are bound by confidentiality agreements.
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We do not sell or lease your personal data under any circumstances.
6. Data Retention
We retain your data only as needed to:
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Provide services and uphold legal or regulatory requirements.
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Typically, data is securely retained for up to six years after our services end, unless longer retention is legally required.
7. How We Protect Your Data
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Industry-standard security measures: encryption, access controls, secure storage.
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Staff training and contractual safeguards with third parties to ensure data protection.
8. Cookies & Tracking
Our site uses cookies and similar technologies for analytics, performance, and user experience enhancement. You may manage or disable cookies through your browser settings.
9. Your Rights
Depending on applicable law, you may:
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Access, correct, or delete your data.
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Restrict or object to processing (e.g., marketing).
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Withdraw consent for marketing or data-sharing purposes.
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Request data portability.
To exercise your rights, please contact us at info@globalgetawayservices.com